Comes a time, a tipping point, whether in the course of our
personal lives, our businesses, or even our government, when a convergence of
facts and insights forces a clearheaded sense of urgency that can no longer be
ignored.
These are healthy events, vital events, because unlike so many
rituals aimed at preserving the efficiency of sameness, these are transformational
events powered by a feeling of urgency that demands change.
And yet the very word − change – has
become a clanking cliché. The mantra of political candidates for decades,
“change” is an emotional word and hence its short-term effectiveness. “Change”
is a word made impotent in the long-term, for lack of any disciplined process
for follow-through.
During a tipping point, new insights, facts and
opportunities compel true leaders to ask themselves how the business model must
change, whether the existing framework and its interdependent workings still serve
the greater potential of the enterprise. This is not a question of changing the
business charter of an industrial manufacturer or changing the U.S. Constitution
by which our politicians are empowered to govern. It is a question of
leadership and the use of a change process predicated on intellectual honesty
and agreement, a process for change that is almost never based on a consensus
as to the solution.
The process for progressive change has been documented well
enough in the business world. It is a process characterized not just by a gathering
of insights and facts and a resulting sense of urgency, but by agreement among a
company’s leaders as to how the company’s business model must change.
This seems to be the impasse experienced in our government, and often enough in the boardrooms and corner offices of American industry. It is a tipping
point that cannot be overcome by such activities as IT, accountancy, HR or even
sales. It is a tipping point that is centrally managed by
the disciplines of marketing and branding.
Yes, marketing and branding.
Guided by truly effective marketing and branding, a business
leader can evaluate when and how to change the present business model. Guided by marketing and branding, a business leader can build a core coalition, establish the company’s vision and mission, communicate
and empower change, document and celebrate the resulting victories, and ultimately
grow a winning culture that thrives.
All by managing the tipping points for change.
jb
www.centrifuge-now.com

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